About automated and manual backups
Accounts questions and information
Information about DNS and cache
Domain and hosting account information
Setting up email accounts and accessing your emails
Here's some common error messages and how to resolve them
Questions we're asked the most frequently
Connect to our servers via FTP and troubleshoot connection issues
Questions we couldn't find a category for
Everything you need to get started using WordPress
Moving from another host? These articles should help
Security for your blog and hosting account
How to manage spam in your blog and email account
Most Popular Articles
If you are developing your website, there may be a need for you to upload files via FTP. Using Internet Explorer is generally not recommended and has mixed results. The easiest way to FTP to your site is to download Filezilla...
Put simply, a domain is what you would usually refer to as your website's URL. An example of a domain: wordpresshosting.com.au (or http://wordpresshosting.com.au) - Notice the domain name and .com.au extension? An example of a...
The short answer is no! WordPress is by far the most powerful and easy to use blogging platform on the planet, however it use is not limited to blogging. Many people use WordPress for Business CMS systems, photo galleries, online...
Great to see you've made the first step to running a WordPress website or blog! While we host Wordpress and support the running of WordPress on our servers, we don't really offer any WordPress related support. Sure, we love WordPress...
The error message "508 Resource Limit Is Reached" appears when your account is constantly exceeding the resources assigned to it - these can include CPU usage, RAM usage and/or the number of concurrent processes running under your...