How to unblock an IP address from the firewall
If your services are unresponsive and you believe are blocked in the firewall, follow these steps:
- Ensure that you are connected by browsing to a website that you know will be availalbe (such as facebook.com or theage.com.au)
- Once you've checked that is succesful, browse to your website.
- If you are blocked in the firewall, you will be redirected to a page indicating this is true.
- Simply fill out the Google ReCaptcha field on this page and wait as your IP address is unblocked.