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How to unblock an IP address from the firewall

If your services are unresponsive and you believe are blocked in the firewall, follow these steps:

  1. Ensure that you are connected by browsing to a website that you know will be availalbe (such as facebook.com or theage.com.au)
  2. Once you've checked that is succesful, browse to your website.
  3. If you are blocked in the firewall, you will be redirected to a page indicating this is true.
  4. Simply fill out the Google ReCaptcha field on this page and wait as your IP address is unblocked.
CSF Block

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